Constructive Feedback to actively bridge the gap
Tired of watching your team yawn their way through a workshop and dump their never-to-be-seen-again materials in a drawer? There’s a reason why training programs and workshops fail.
Your employees need to know why they’re upskilling or developing and the benefits to them. The Conscious Competence Learning Model by Martin M Broadwell shows the 4 stages we go through when learning a new skill or behaviour.
- Unconscious Incompetence – you don’t know that you don’t know (your blind spot)
- Conscious Incompetence – you’re aware of your gap because of feedback
- Conscious Competence – you’re conscious of the need to change, so you work hard to bridge the gap
- Unconscious Competence – you’ve mastered your new skills and now they’re “second nature”.
Martin says people only respond to training if they’ve transitioned from stage 1 to stage 2. Only then can they move to stage 3 and 4. So, before you sign your employees up for their next training program, give constructive feedback, show them their blind spot and discuss the benefits of positive action.
Where Corporate meets Wellness is through awareness, identifying performance and developmental gaps and actively bridging the gap.